Conflict Resolution Services
Conflict resolution services encompass various strategies and techniques aimed at managing and resolving workplace disputes before they spiral out of control. In many cases, it takes an outside party to help identify sources of conflict in your workplace and help your team implement strategies to overcome them.
In a thriving workplace, conflict resolution services are vital for maintaining productivity, enhancing employee well-being, promoting a safe and welcoming environment, and preventing escalation.
Effective conflict resolution skills help to create a workplace where your employees feel heard, respected, and motivated to contribute to your organization’s success.
Effective Conflict Resolution Services
At Leap Frog, we help you navigate life’s trickiest moments. Our conflict resolution services are designed to resolve your workplace disputes and teach your team to communicate more effectively moving forward.
Workplace Mediation
Facilitated conversations involve a neutral third party guiding discussions between conflicting parties to help them communicate more effectively, better understand each other's perspectives, and reach mutually beneficial solutions. With Leap Frog's FC process, we create a psychologically safe and structured environment for dialogue, ensuring that all parties feel heard and respected. Together, we craft a plan for the future, pairing desired goals with actionable steps to achieve a more harmonious workplace.
Kiki is a Florida Supreme Court-certified mediator and conducts formal mediation under Chapter 44 of the Florida Statutes. Mediations conducted under this law are governed by confidentiality requirements and more specifications, and formal mediation can be used for pre-suit or pending suit conflicts. In the mediation process, Kiki serves as a neutral and impartial third party and helps to facilitate mutually agreeable solutions, thereby avoiding court involvement and ensuring a more productive work environment.
Additional Conflict Resolution Services
We equip businesses and individuals with the strategies needed to properly navigate conflict and quickly resolve issues. This includes effective communication skills, active listening practices, problem-solving techniques, de-escalation, negotiation, and more.
To ensure a conflict-free workplace, it's imperative that all team members feel psychologically safe to express themselves. This training focuses on building trust, encouraging respect and empathy, promoting an atmosphere of inclusivity, and learning to recognize the behaviors that undermine psychological safety.
Conflict resolution starts at the top. It can be hard for anyone, particularly leaders, to admit to their faults, which is why a third party providing objective viewpoints and custom-tailored as-you-need-it leader mentoring can help you better navigate conflict in your company.
Learn what's really happening with your team through our custom pulse survey that assesses what your team is really thinking and feeling about their workplace. We use both open-answer and Likert scale questions to provide you with a detailed analysis and custom recommendations for your team.