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Conflict resolution is the art of navigating disputes to find mutually beneficial solutions, particularly crucial in workplace settings where unaddressed conflicts can hinder morale and productivity. Employing strategies such as self-regulation, active listening, and empathy, effective conflict resolution fosters a psychologically safe environment where open dialogue thrives. Kiki Grossman and Leap Frog offer specialized training and tools in conflict resolution, equipping individuals and organizations with the skills needed to transform conflicts into opportunities for growth and collaboration. With their expertise, you can create a more harmonious and efficient workplace.
have helped participants enhance their communication skills. Workshop participants have said they feel more encouraged, excited, and empowered after the session. These workshops have helped people be more open to personal reflection and inspired them to put their ideas into action. This is what some of them are saying about their experiences.
“I feel energized, refreshed and encouraged in moving forward to who I want to be. One of my favorite parts of Kiki’s workshop was the role plays. I wouldn’t change a thing…the workshop was excellent!
Thanks Kiki! Your passion is inspiring!”
Workshop Particpant
“[Kiki] has the prowess of a boss, the delicate voice of an angel, and the wisdom of a sage.”
Attorney, Mediator, and Guardian Ad Litem
“Kristin (Kiki) is one of the most dynamic and educational trainers I have had the pleasure of learning from. She has the gift of capturing her audience with her clear, transparent and authentic facilitation. She is amazing in how she executes her craft and I highly respect and recommend her.”
Healthcare Organizational Integration Director
Navigating conflict in the workplace can be daunting, but our approach makes it straightforward. At Leap Frog, we believe in simplifying the journey from discord to harmony, so you can focus on what you do best—running your business. With our streamlined 3-step process, we work hand-in-hand with you to diagnose the issues, design a bespoke strategy, and execute the plan with precision.
The first step to resolving conflict starts with a comprehensive consultation. We listen to understand your organization’s specific challenges and nuances. This initial meeting sets the foundation for a tailored approach, ensuring we’re aligned with your objectives from the get-go.
Based on insights gathered from the initial consultation, we design a personalized conflict resolution strategy for your organization. This plan will incorporate proven methods and innovative solutions that fit seamlessly with your workplace culture and operational needs.
The final step is putting the plan into action. We work closely with your team to execute the strategy, providing training sessions, workplace mediation, and psychological safety training as necessary. Our focus is on making the transition as smooth as possible while ensuring sustainable, long-term improvements.
Leap Frog’s Facilitated Conversation (FC) process, led by Kiki, a Florida Supreme Court certified mediator, creates an environment of psychological safety, encouraging authenticity and equanimity in sharing and receiving information. This process helps team members to identify and address sources of conflict and inefficiency, fostering optimal performance through the discovery of constructive behaviors and "ways of being" in the workplace. Utilizing formal mediation under Chapter 44 of the Florida Statutes, Kiki ensures confidentiality and compliance, facilitating a path towards mutually agreeable solutions for both pre-suit and pending suit conflicts. By crafting future plans that pair desired goals with actionable steps, and acting as a neutral and impartial third party, Kiki helps teams to defuse conflict and promote harmony, avoiding court involvement and enhancing team collaboration.
Fostering harmonious work environments by helping teams develop conflict management skills to understand the root causes of disputes.
Our training programs equip businesses and individuals with strategies to navigate conflict skillfully and resolve issues quickly when they arise. Walk away with actionable insights that can be immediately applied to improve your team’s dynamics.
Achieve higher levels of team collaboration through our psychological training modules. Learn to build psychological safety and emotional intelligence in your team, laying the foundation for constructive communication and conflict resolution.
Receive custom-tailored as-you-need-it leader mentoring as you navigate complex team dynamics and learn to build psychological safety within your team.
A written analysis of the results and recommendations for cultivating the culture and psychological safety you desire in your team.
Choosing to work with Kiki Grossman and Leap Frog is a transformative step toward building a harmonious, productive, and psychologically safe work environment. With a strong emphasis on cultivating both individual and organizational well-being, we specialize in applying cutting-edge conflict resolution techniques that align with your unique company culture.
Leveraging a wealth of practical experience and robust research, we design personalized solutions that go beyond merely resolving disputes to fostering an atmosphere of trust, open communication, and collaboration.
It’s not just about putting out fires; it’s about equipping you with the strategies and tools to prevent them in the first place.
Kiki Grossman’s extensive background in conflict resolution brings a level of expertise you can trust. Our methods are not just theoretical; they’re proven to bring about lasting change in diverse workplace settings.
We understand that each organization is unique. That’s why Leap Frog offers customized conflict resolution services tailored to meet your specific needs, ensuring the most effective approach to improve your workplace dynamics.
Our aim is not just to resolve immediate issues but to provide you with the tools for enduring success. From training programs to workplace mediation, our services are designed to equip your team with the skills needed for effective communication and conflict resolution long after our work is done.
Conflict resolution is the art of navigating disputes to find mutually beneficial solutions, particularly crucial in workplace settings where unaddressed conflicts can hinder morale and productivity. Employing strategies such as self-regulation, active listening, and empathy, effective conflict resolution fosters a psychologically safe environment where open dialogue thrives. Kiki Grossman and Leap Frog offer specialized training and tools in conflict resolution, equipping individuals and organizations with the skills needed to transform conflicts into opportunities for growth and collaboration. With their expertise, you can create a more harmonious and efficient workplace.
Navigating conflicts in the workplace can be challenging, but Leap Frog is here to help you transform these difficulties into opportunities for growth and collaboration. Led by expert Kiki Grossman, Leap Frog specializes in conflict resolution services that not only help to resolve immediate issues, but also empower your team with the tools needed for long-term harmony and success.
Leap Frog’s Facilitated Conversation (FC) process creates psychological safety and an environment where participants can share perspectives with authenticity and receive information with equanimity. The FC process encourages team members to work together to identify sources of conflict and inefficiency and to pinpoint those behaviors and “ways of being” in the workplace which will help defuse conflict and promote optimal team performance. Team members, with the help of Kiki, craft a plan for the future, pairing desired goals with actionable steps to achieve that goal.
Kiki, as a Florida Supreme Court certified mediator, conducts formal mediation under Chapter 44 of the Florida Statutes. Mediations conducted under this law are governed by confidentiality requirements, among other specifications. Formal mediation can be used for pre-suit or pending suit conflicts. In this process, Kiki acts as a neutral and impartial third party to help facilitate mutually agreeable solutions, thereby avoiding court involvement while fostering a harmonious work environment.
Our training programs equip businesses and individuals with strategies to navigate conflict skillfully and resolve issues quickly when they arise. Walk away with actionable insights that can be immediately applied to improve your team’s dynamics.
Achieve higher levels of team collaboration through our psychological training modules. Learn to build psychological safety and emotional intelligence in your team, laying the foundation for constructive communication and conflict resolution.
Receive custom-tailored as-you-need-it leader mentoring as you navigate complex team dynamics and learn to build psychological safety within your team.
Kiki will create a culture pulse survey to obtain answers to the questions you most need answered about the current state of your workplace culture and psychological safety. Upon gathering the data from Likert scale and open-answer questions, she will provide a written analysis of the results and recommendations for cultivating the culture and psychological safety you desire in your team.
Choosing to work with Kiki Grossman and Leap Frog is a transformative step toward building a harmonious, productive, and psychologically safe work environment. With a strong emphasis on cultivating both individual and organizational well-being, we specialize in applying cutting-edge conflict resolution techniques that align with your unique company culture. Leveraging a wealth of practical experience and robust research, we design personalized solutions that go beyond merely resolving disputes to fostering an atmosphere of trust, open communication, and collaboration. It’s not just about putting out fires; it’s about equipping you with the strategies and tools to prevent them in the first place.
Kiki Grossman’s extensive background in conflict resolution brings a level of expertise you can trust. Our methods are not just theoretical; they’re proven to bring about lasting change in diverse workplace settings.
We understand that each organization is unique. That’s why Leap Frog offers customized conflict resolution services tailored to meet your specific needs, ensuring the most effective approach to improve your workplace dynamics.
Our aim is not just to resolve immediate issues but to provide you with the tools for enduring success. From training programs to workplace mediation, our services are designed to equip your team with the skills needed for effective communication and conflict resolution long after our work is done.
Kiki Grossman is a Conflict Resolution specialist whose workshops and consultations have helped participants enhance their communication skills. Workshop participants have said they feel more encouraged, excited, and empowered after the session. These workshops have helped people be more open to personal reflection and inspired them to put their ideas into action.
Navigating conflict in the workplace can be daunting, but our approach makes it straightforward. At Leap Frog, we believe in simplifying the journey from discord to harmony, so you can focus on what you do best—running your business. With our streamlined 3-step process, we work hand-in-hand with you to diagnose the issues, design a bespoke strategy, and execute the plan with precision.
The first step to resolving conflict starts with a comprehensive consultation. We listen to understand your organization’s specific challenges and nuances. This initial meeting sets the foundation for a tailored approach, ensuring we’re aligned with your objectives from the get-go.
Based on insights gathered from the initial consultation, we design a personalized conflict resolution strategy for your organization. This plan will incorporate proven methods and innovative solutions that fit seamlessly with your workplace culture and operational needs.
The final step is putting the plan into action. We work closely with your team to execute the strategy, providing training sessions, workplace mediation, and psychological safety training as necessary. Our focus is on making the transition as smooth as possible while ensuring sustainable, long-term improvements.
Lead Conflict Resolution Specialist • Attorney at Law
Kiki Grossman is the driving force behind Leap Frog’s innovative approach to conflict resolution. With a multifaceted background that spans law, shaping trauma-informed processes, and business, Kiki has cultivated unique methodologies that are both effective and empathetic. Her comprehensive expertise and keen understanding of human dynamics make her an invaluable asset in transforming workplace conflicts into opportunities for growth and collaboration. Trust in Kiki’s years of experience and research-backed strategies to guide your organization toward a more harmonious and productive future.
Don’t let unresolved conflicts derail your team’s potential.